Built for owners who want their home run properly.
We’re building the most serious property operation in Mauritius. Tech-led, hospitality-first, with our own team handling every part of the stay. If your home is on the west or north coast, we’d love to hear from you.
PortfolioOperators,
not a marketplace.
Every home in our portfolio is run end-to-end by the same people. Bookings, housekeeping, maintenance, concierge. The same inbox handles every guest from enquiry to check-out.
Cleaning, maintenance, and care are run by people on our own team. Not subcontracted out. Standards stay the same; the portfolio expands when we’re ready to take a house on properly, not before.
Owners we work with want a partner that treats their home like its own. Looked after, not lost in a roster. 447 guest reviews · 4.5★ across 22 residences.
Homes that earn their
spot in the portfolio.
A real location
Walking distance to the lagoon, or with a private stretch of coast. We focus on the west (Flic en Flac and the wider Black River area) and the north (Grand Baie, Pereybère). Outside those zones we still talk, but the bar is higher.
Interior we can stand behind
Interior design matters more than architecture. We look for residences with a clear point of view. If the home isn't quite there yet, our design team can take it to launch-ready (scoped per project).
Studio through estate
Apartments, penthouses, villas, multi-unit estates. Our portfolio sleeps two to eighteen. The brief is quality and intent, not bedroom count.
Maintained, not patched
Reliable internet, full TV channel package, working AC in every bedroom, proper hot water. The basics on a service schedule. We provide the linen.
Where there's a pool, sun that lands
A pool isn't a hard requirement. Where one exists, we look at sun exposure that actually works through the day. Sounds obvious; often isn't.
An owner who wants a partner
The best relationships are the ones where the owner stops worrying. If you want to be hands-on with every guest, we're probably not your fit.
Three ways we work
with owners.
All commissions, setup fees, and add-ons are per unit. Multi-property owners and hotels: portfolio rates available, let's talk. All fees subject to Mauritius VAT.
A note on the math: on OTA bookings (Airbnb, Booking.com, etc.) our commission is taken on the booking amount after the channel’s own fee, so a 20% headline lands closer to ~17% of the gross. We’ll walk you through the numbers on your specific listings during the site visit.
Online
- Setup fee€100
- Minimum monthly fee€45 / mo / unit
Distribution layer on top of your existing setup. We list, market, and convert. You keep the operational side.
What's included
- Listed on friday.mu + every relevant channel (Airbnb, Booking.com, more)
- Performance-driven dynamic pricing, managed by Friday
- Listing creation, optimisation, continuous channel management
- Bookings, modifications, cancellations, refunds end-to-end
- 24/7 multi-language guest messaging
- Tourist Fee collection, monthly filing, and remittance for reservations processed by Friday
- Owner portal access (calendar, statements, photo library)
- Monthly financial reporting to the owner
Add-ons (per unit)
- TAC application€600
- TAC annual maintenance€100 / yr
Standard
- Setup fee€150
- Linen, optional€1.25 / guest / night
Online plus the scheduled work between stays. The owner stays out of the housekeeping rhythm.
What's included
- Everything in Online
- Scheduled cleaning between stays (preplanned, no guest interaction required)
- Inventory checks + welcome-pack restocking
Add-ons (per unit)
- TAC application€600€500€100 saved
- TAC annual maintenance€100 / yr
Full Service
- Setup fee€200
- Linen€1.25 / guest / night
Full property management. We handle guest operations and coordinate maintenance, with on-site support when the situation requires it. Your exact scope is recorded in the Commercial Schedule.
What's included
- Everything in Standard
- Maintenance coordination, supervision, and follow-up
- On-site whenever ops requires it (complex maintenance, escalations, neighbour issues)
- We handle every guest issue end-to-end. You stay out of it
Add-ons (per unit)
- TAC application€600€400€200 saved
- TAC annual maintenance€100 / yr
See the line-by-line comparison14 services across Online, Standard, and Full Service
| Feature | 15% Online | 20% Standard | 25% Full Service |
|---|---|---|---|
| Listed across every channel (friday.mu + Airbnb + Booking.com + paid + repeat-guest funnel) | ✓ | ✓ | ✓ |
| Inquiries + bookings handled end-to-end (confirmations, modifications, cancellations, refunds) | ✓ | ✓ | ✓ |
| Performance-driven dynamic pricing, managed by Friday | ✓ | ✓ | ✓ |
| Channel manager + pricing tool subscriptions absorbed | ✓ | ✓ | ✓ |
| 24/7 multi-language guest messaging | ✓ | ✓ | ✓ |
| Tourist Fee collection, monthly filing, and remittance for Friday-processed reservations | ✓ | ✓ | ✓ |
| Owner portal access (calendar, statements, photos, mobile apps) | ✓ | ✓ | ✓ |
| Monthly financial reporting to the owner | ✓ | ✓ | ✓ |
| Scheduled cleaning between stays | — | ✓ | ✓ |
| Inventory checks + welcome-pack restocking | — | ✓ | ✓ |
| Linen provided + laundered | — | Optional | ✓ |
| Reactive maintenance coordination and supervision | — | — | ✓ |
| On-site presence when ops requires it (maintenance, escalations, neighbours) | — | — | ✓ |
| Guest issues handled end-to-end (you stay out of it) | — | — | ✓ |
For a property managed by Friday, the direct-channel commission replaces an OTA host-channel fee when the booking comes through friday.mu. The selected Online, Standard, or Full Service management rate then continues to apply to Rental Income under the signed Commercial Schedule.
The descriptions above summarise our public offer. The Management Agreement, Commercial Schedule, and applicable Owner Terms define each property's exact services, rates, and elections. Read the Owner Terms.
Hotels, boutique properties, and portfolios: this section is for you.
The 22 residences are how we built the model. The next chapter is running it for operators at scale: small hotels, boutique properties, multi-property portfolios, anyone who needs Friday-grade distribution, pricing, and guest comms layered on top of their existing operation.
For hotels
We don't take operational handover from hotels. You keep the front desk, the team, the brand. What we layer on: listings across every relevant channel, performance-driven dynamic pricing, and 24/7 multi-language guest messaging.
For multi-property portfolios
Three units or thirty. The tier pricing on the public page is the per-unit baseline. Real portfolio rates are negotiated in the conversation: fewer units of friction as you scale up, owner reporting that consolidates across properties, a single point of contact who knows your whole holding.
Negotiated rates available for hotels, multi-property portfolios, and high-volume operators. Reach out via the form below and flag “hotel” or “portfolio”, we’ll come back with a tailored proposal rather than the per-unit menu.
From first call to
first booking.
The team handles initial vetting. Ishant joins from the site visit onward. From the site visit, launch can happen in as little as one week when the home is already at standard. Two to six weeks is more typical when there’s prep work or a design refresh involved.
First call with the team
Someone from the team picks up. We ask the basics about the home, what you want, and what the timeline looks like. Brief, no pressure.
Site visit with Ishant
If we think it's a fit, Ishant comes to the property in person. We walk every room, the garden, the pool, the staff quarters. Half walk-through, half conversation.
Agreement + Standards Book
A clean agreement covering scope, fees, and standards. The Standards Book lists what we provide and what stays with you (internet, TV, AC, hot water).
Pre-launch build
Gap analysis, amenities setup, any build-out work, preventative maintenance baseline, aesthetic check. Photoshoot last.
Live across every channel
Listing goes up on friday.mu, Airbnb, Booking.com, every relevant OTA. First booking usually within two weeks of launch.
FounderBy the time we visit your home, you’ll be talking to me.
The team picks up quickly and schedules a brief call to gather the basics. By the time I arrive on site we’re already past the “tell me about the property” part. The visit itself is half walk-through, half conversation about how you use the home today and how we’d run it.
If you’ve filled the form and sent a few interior + exterior photos through, we can skip the call and go straight to the site visit. Either way, you’ll know quickly whether we’re a fit, and we’ll be straight about it.
Ishant
“Honestly I wasn't even thinking about short-term rental when I bought. My plan was long-term tenants — something stable and simple. Then I met Ishant completely by chance and that conversation changed everything for me.
The income was more than I expected and I never had to follow up on anything. That reliability actually helped me get a second loan — the bank could see the rental income, consistent and documented, and they approved the financing for a second apartment.
Now I think about real estate completely differently. I'm always looking at opportunities. Working with them genuinely changed my approach.”
What's the commission rate?+
For managed properties, the standard tiers are 15% Online, 20% Standard, and 25% Full Service. A direct booking through friday.mu also carries a 13% direct-channel commission that replaces an OTA host-channel fee; the selected management commission then applies to Rental Income. Exact rates are recorded in the signed Commercial Schedule and are subject to Mauritius VAT.
What's the difference between Online, Standard, and Full Service?+
Online covers distribution, dynamic pricing, booking management, and guest communication. Standard adds scheduled cleaning, welcome-pack restocking, and inventory checks. Full Service adds maintenance coordination and supervision plus on-site support when operations require it. The signed Commercial Schedule records the exact scope for each property.
What's the setup fee?+
Tiered by service level: €100 for Online, €150 for Standard, €200 for Full Service. Covers listing setup, multi-channel onboarding, copywriting, initial pricing grid, and the standards briefing. All fees per unit, subject to Mauritius VAT.
What's the minimum term?+
For a new enquiry, the general starting point is a twelve-month term with two months' notice. The exact terms are confirmed in the Management Agreement for the property. If you have already signed, your Management Agreement controls.
How long does onboarding take?+
One week when the home is already at standard. Two to six weeks more typically, time to finish prep work, a design refresh, or the photoshoot. The team handles initial vetting on a brief call; Ishant joins from the site visit onward.
Can I list multiple properties?+
Yes. The tier pricing on the public page is the per-unit baseline. For three units or more, or for a hotel operator, portfolio terms are negotiated in the conversation, with consolidated reporting and a single point of contact.
Who handles guest issues, complaints, and refunds?+
Friday, end-to-end, across all tiers. No ticketing systems, no being passed around. The same team from enquiry to check-out. On Full Service, on-site escalations are also handled by our team (maintenance, neighbour issues, atypical situations).
What if I want to take my property back from the portfolio?+
For a new enquiry, the general starting point is a twelve-month term with two months' notice. Open bookings are honoured and we organise a clean handover. If you have already signed, your Management Agreement controls, including timing and any exit costs.
This is where you
reach the team.
Chat, form, email, or a phone call. Your pick. Every reply is personal, never a templated drip.
- ◦Email: info@friday.mu
- ◦Phone (calls): +230 408 4119
- ◦In person: Pointe aux Canonniers, Grand Baie or Sparc, Flic en Flac.