Operations Manager
Franny
Runs the day-to-day across the portfolio. The reason it all works.
Franny runs operations at Friday. Calendars, housekeeping rotations, supplier coordination, the inventory-checks-between-stays rhythm that's the reason every check-in feels the same regardless of which property or which season.
She came to short-term rental ops from a background running boutique hotel front-of-house — the small-team discipline of every detail being someone's job, and that someone picks up the phone.
Her writing here is the planning side: split-coast itineraries, the honest west-vs-north decision, how to time a trip around what's actually happening on the island.
Writes about
Trip planningWhen to visitLogisticsOperations
